Refund policy

Returns and exchanges

We want you to feel good about every Wraplier order. If something is not quite right, please contact us at hello@wraplier.com with your order number and a brief description of the issue.

Return window

You can request a return within 30 days of the delivery date.

Condition of items

To be eligible for a return, items must be unused, uncut, and in the same condition in which you received them. Please return items in their original packaging or similar protective packaging.

Non returnable items

• Sale items marked final sale

• Digital products or gift cards

Return shipping

Unless the item arrived damaged or we made an error with your order, you are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot refund items that do not arrive back to us.

Refunds

Once your return is received and inspected, we will email you to confirm that we have received your item and to let you know whether your refund is approved. If approved, a refund will be processed to your original method of payment. Processing times may vary based on your bank or card issuer.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos so that we can make it right as quickly as possible.

Questions

For any questions about returns or refunds, email us at hello@wraplier.com.

You can adjust the 30 day window if you prefer a different timeframe.